Smithers District Chamber of Commerce

6 WEEK COVID CHAMBER SURVEY RESULTS

May 6, 2020

Here are the questions, answers, and percentage results from the live survey during the May 1 zoom session. Mark your calendar, our next scheduled membership call is Friday, May 15th at 2 pm!

(Based on 38 participant votes). 

1 How long do you expect to be able to operate your Business?

· 2 weeks to less than 1 month: 10%

· 1 month to less than 3 months: 47%

· 3 months to less than 6 months: 39%

· Don’t know: 4%

2 Are you able to access supports?

· Do not qualify: 47%

· Not enough cash flow relief: 31%

· Not enough wage support: 23%

· Unclear of program requirements: 31%

· Programs in place are adequate: 7%

· No assistance is needed:11%

3 What are the challenges returning to normal capacity?

· Rehiring staff: 36%

· Customer Base: 48%

· Supply chain issues: 21%

· Startup costs (purchasing products): 21%

· Locating safety equipment: 28%

· Other: 42%

4 What does your business need the most right now?

· Financial support: 46%

· Consulting/mentoring: 4%

· Consistently reliable info: 54%

· Reduced fees/taxes: 42%

· Rent deferral/support: 4%

· Other 30%

5 How can the community best support you right now?

· Purchase gift cards: 11%

· Leave a positive online review:13%

· Place phone order: 18%

· Purchase online: 7%

· Support from Economic Recovery Team: 21%

· Other: 50%

6 How are you and business personally weathering the past six weeks?

· Getting by: 31%

· Hanging in: 15 %

· Hanging on by a thread: 42%

· Melting down: 8%

· No change: 4%

 

We have tried to build on what Don and Tom started here years ago. Our philosophy is somewhat simple, we try to work hard every day and provide straightforward communication with our customers. We tell our staff, ‘treat our customers like we ourselves would like to be treated.’

-Mitch, Tyler and Don Pederson, Co-owners, AquaNorth Plumbing and Heating

Meet more local business owners at LoveSmithers.com