IT Yogi is a locally owned technology services company based in Smithers, BC, providing dedicated managed IT, hardware procurement, infrastructure buildouts, and technical support across Northwest BC. We are built to serve the unique operational needs of local businesses, from downtown retail to remote field environments.

Managed IT Services

Ongoing IT management for organizations without in-house technical staff, or those looking to supplement their existing team. Services include help desk and end-user support (remote and on-site), server monitoring and administration, patch management, endpoint protection, network monitoring, IT asset tracking, vendor management, after-hours emergency support, and monthly technology reporting.

Hardware Procurement & Supply

IT Yogi sources and supplies business-grade hardware including desktops, laptops, workstations, servers, NAS and SAN storage, printers and multifunction devices, monitors, docking stations, switches, routers, wireless access points, firewalls, UPS power protection, rugged and industrial field devices, mobile devices, and rack and cabling infrastructure. Procurement, delivery, configuration, and deployment are handled as a single service.

New Office & Site Buildouts

Full technology buildouts for new offices, remote sites, work camps, and facilities. This includes network design and structured cabling, server room and rack setup, Wi-Fi design and deployment, VoIP phone installation, workstation deployment, IP security camera systems, access control, boardroom AV, ISP coordination, redundant internet setup, and satellite and LTE connectivity for remote locations.

Technology Refresh & Lifecycle Planning

Planned hardware and software refresh cycles for organizations managing aging infrastructure. Services include end-of-life hardware assessment, workstation and server fleet replacement, operating system migrations (Windows 10 to 11, Server 2012 to 2022, and others), storage upgrades, application compatibility reviews, data migration, and multi-year capital budgeting for IT assets.

Cloud Services

Microsoft 365 setup, licensing, and ongoing administration. Azure cloud environments, hybrid cloud infrastructure, OneDrive and SharePoint configuration, Microsoft Teams setup, cloud backup and disaster recovery, cloud server deployment and management, VPN and secure remote access, and identity management through Entra ID.

Cybersecurity

Firewall setup and management (Cisco Meraki, Fortinet, SonicWall, Ubiquiti), multi-factor authentication, endpoint detection and response, email security and spam filtering, phishing simulation and staff awareness training, dark web monitoring, security audits, vulnerability assessments, ransomware prevention planning, incident response, and compliance and privacy policy documentation.

Networking & Connectivity

LAN and WAN design and deployment, Cisco Meraki managed networking, wireless network design for offices, warehouses, outdoor environments, and multi-building campuses, VLAN segmentation, structured cabling, ISP selection and setup, failover and redundant internet connections, point-to-point wireless, SD-WAN, and remote site connectivity including LTE and satellite options.

Servers & Virtualization

Windows Server setup and administration, Active Directory and Group Policy management, VMware and Hyper-V virtualization, Remote Desktop Services, file and print server management, SQL Server administration, and backup and disaster recovery using Veeam and cloud-based solutions.

ERP, CRM & Business Software

Implementation, administration, and support for enterprise resource planning (ERP) and accounting platforms (such as QuickBooks, Sage, NetSuite, and Microsoft Dynamics). Services include CRM setup and integration, business process automation, data migration between platforms, and third-party API integrations.

Website & Digital Services

Business website design and development, e-commerce setup, domain registration and DNS management, Microsoft 365 and Google Workspace email setup, SSL and hosting management, website maintenance, and Google Business Profile setup.

Communication Systems

Cloud and on-premise VoIP phone systems, Ring central, TELUS Business Connect, Microsoft Teams Phone, Zoom Phone, auto-attendants and call queues, conference room audio and video systems, and unified communications.

IT for Northwest BC Industries

We specialize in the specific technologies and rugged environments common to Northwest BC. Our capabilities include engineering remote site connectivity for mining and resource operations, supporting mobile workforces for construction teams, implementing privacy-compliant environments for Band offices and healthcare providers, and managing multi-location networks for retail.